MOHRE Enquiry Services in UAE | Complete Guide

Are you facing difficulties? At MOHRE Enquiry, we will give you the right information to make your difficulties easier. Employees and employers often face the problem of not being able to get the latest and authentic information from MOHRE. If they get timely and accurate information, they can pay their fines on time and avoid any additional penalties.

Therefore, keeping all these problems in mind, we will provide you with a complete guide to MOHRE Enquiry, so that you can get all labor-related services, such as filing complaints, checking fines, dispute resolution, and the latest information on UAE laws, step by step and in detail.

What Are MOHRE Enquiry Services?

MOHRE Enquiry Services are designed to provide individuals and businesses with easy access to employment-related information. These services allow users to check the status of work permits, verify labor contracts, track complaints, and access company-related details. The system is particularly useful for workers who want to ensure their employment details are accurately registered and for employers to be updated on UAE Laws.

Knowing About MOHRE and Its Role

The Ministry of Human Resources and Emiratisation (MOHRE) in the UAE is responsible for overseeing labour market regulations. It ensures that both employers and employees are fully complying with their respective laws and regulations. MOHRE strongly supports the “Emirati Employment” initiative to employ Emirati citizens and helps them find jobs in the private sector. The ministry oversees the maintenance of a safe and positive working environment in the UAE by ensuring the implementation of all employment-related contracts, work permits, employee rights, wage protection systems, and safety standards.

How to Use MOHRE Enquiry Portal

The MOHRE Enquiry Portal is an online service provided by the Ministry of Human Resources and Emiratisation (MOHRE) that allows employees, employers, and job seekers in the UAE to check important employment-related information. This user-friendly platform enables individuals to verify their labor contracts, work permit status, complaint status, company information, and much more without visiting a physical service center.

Step-by-Step Guide to Using the MOHRE Enquiry Portal

Below are the complete steps to using the Mohre Enquiry Portal

Access the MOHRE Website

To begin, open a web browser on your computer or mobile device and visit the official MOHRE website:
👉 https://www.mohre.gov.ae

Once you are on the homepage, look for the section labeled “MOHRE Enquiry Services” or navigate through the main menu to find the enquiry-related services.

Select the Type of Enquiry

The MOHRE Enquiry Portal offers various inquiry services related to employment. Depending on the information you need, choose one of the following:

Enter the Required Information

Once you select the type of enquiry, the portal will prompt you to enter specific details. Depending on the enquiry type, you may need:

Make sure to enter accurate information to get the correct results.

Submit the Enquiry

After filling in the required details, click the “Submit” or “Search” button. The system will process your request and display the results within seconds.

For example, if you are checking your labor contract, the system will show your contract details, including job title, salary, employer details, and contract duration. If you are checking a complaint, the status of your case (pending, under review, resolved) will be shown.

Save or Print Your Information

If you need a record of your inquiry, you can download, print, or take a screenshot of the displayed information for future reference. This is useful for official documentation or resolving employment disputes.

Check Mohre Enquiry Status

Common Issues While Using the MOHRE Enquiry Portal and Their Solutions

✅ Incorrect details entered – Double-check your passport number, labor card number, or Emirates ID.
✅ Website not loading – Try refreshing the page or using a different browser. If the issue persists, check your internet connection.
✅ No results found – If your enquiry does not return results, ensure that your information is accurate or contact MOHRE support.
✅ System errors or downtime – Sometimes, the portal may be under maintenance. If you experience delays, try again later or use the MOHRE app.

Platforms for Accessing MOHRE Inquiry Services

MOHRE Inquiry Services can be accessed through multiple platforms to ensure convenience for all users. These platforms include:

✅ MOHRE Official Website – The primary source for online inquiries and employment-related information.
✅ MOHRE Smart App – Available for iOS and Android, providing on-the-go access to MOHRE services.
✅ Tawteen Service Centers – Physical locations where individuals can get assistance with their inquiries.
✅ Call Center (80060) – A dedicated helpline to answer employment-related questions and assist with inquiries.
✅ MOHRE Social Media Channels – Updates, support, and general employment-related information are also provided through MOHRE’s official social media accounts.

What Are the Key MOHRE Inquiry Services in Detail?

MOHRE offers several key inquiry services to facilitate employment transparency and efficiency in the UAE. These services include:

• Work Permit Status Inquiry – Employees and employers can check the current status of a work permit application.
• Labor Contract Verification – Employees can verify their registered labor contract to ensure all terms align with their agreement.
• Salary Complaints Inquiry – Employees can track the status of complaints related to salary disputes or unpaid wages.
• Company and Establishment Details – Employers and employees can check company details, including compliance with labor laws.
• Visa Status and Expiry Inquiry – Workers can check their visa expiration and renewal details to avoid any legal complications.

Benefits of Utilizing MOHRE Inquiry Services

The MOHRE (Ministry of Human Resources and Emiratisation) Inquiry Services play a crucial role in providing quick, transparent, and accessible labor-related information for employees, employers, and job seekers in the UAE. By utilizing these services, individuals can conveniently check their employment status, verify labor contracts, track complaints, and stay informed about UAE labor laws. Below are some key benefits of using MOHRE inquiry services:

1. Easy Access to Employment Information

MOHRE Inquiry Services allow employees to verify essential details related to their job, including work permits, visa status, labor contracts, and salary payments. Instead of visiting government offices, users can simply check these details online via the MOHRE website or mobile app.

2. Time-Saving and Convenient

Traditionally, individuals had to visit labor offices to obtain employment-related information. With MOHRE’s online inquiry system, users can access necessary details within minutes from the comfort of their home or office. This service is especially beneficial for expatriate workers who may face difficulties in visiting physical offices.

3. Ensures Transparency in Employer-Employee Relations

One of the biggest concerns for employees in the UAE is transparency regarding their employment status and benefits. MOHRE Inquiry Services enable employees to confirm whether their employer has registered them correctly and is complying with labor laws. This transparency helps prevent fraudulent employment practices and ensures fairness in the workplace.

4. Hassle-Free Salary and Complaint Tracking

Employees can check their salary payment history through MOHRE, ensuring that their wages are being paid on time. Additionally, if an employee files a complaint against an employer regarding salary delays, contract violations, or workplace disputes, they can track the progress of their complaint in real time.

5. Legal Protection for Workers

By using MOHRE’s inquiry services, employees can ensure their rights are protected under UAE labor laws. If an employer violates any labor regulation, employees can report the issue directly to MOHRE. The service provides a platform to seek legal assistance and resolve disputes fairly.

6. Helps Employers Maintain Compliance

MOHRE Inquiry Services are not just for employees—they also help employers ensure they comply with UAE labor laws. Employers can use the portal to verify if their company records, employee contracts, and work permits are updated and legally registered. This reduces the risk of legal penalties and helps maintain smooth business operations.

7. Supports Job Seekers in Verifying Job Offers

Job seekers can use MOHRE services to verify the legitimacy of job offers from UAE-based companies. This is particularly useful in avoiding fraudulent recruitment practices and employment scams. By checking employer credentials through MOHRE, job seekers can ensure they are dealing with legitimate and authorized companies.

8. Multi-Platform Accessibility

MOHRE Inquiry Services are available through multiple platforms, including:

✅ MOHRE Official Website
✅ MOHRE Smart App (iOS and Android)
✅ Tawteen Service Centers
✅ MOHRE Call Center (80060)

This flexibility allows users to access important labor information anytime, anywhere.

9. Reduces Unnecessary Legal Disputes

When employees and employers have access to clear and transparent employment records, disputes over contracts, salaries, and work permits can be minimized. MOHRE’s inquiry services help both parties clarify any concerns before conflicts arise, leading to a smoother and more professional working relationship.

10. Enhances Workforce Productivity and Satisfaction

A well-informed workforce is a productive workforce. When employees have easy access to their employment details and legal rights, they feel more secure and motivated in their jobs. This leads to improved job satisfaction and overall workplace efficiency.

Tips for a Smooth Enquiry Process

Navigating the MOHRE enquiry services efficiently can save you time and help you get accurate information regarding your work permit, labor contract, or any employment-related concerns. Here are some expert tips to ensure a seamless and hassle-free MOHRE enquiry process.

1. Use the Official MOHRE Website or Smart App

Always use the official MOHRE website (www.mohre.gov.ae) or the MOHRE Smart App (available on iOS and Android) for all your enquiries. These platforms provide authentic and updated information about labor laws, work permits, and complaint procedures. Avoid third-party websites that may provide misleading information.

2. Keep Your Personal and Employment Details Ready

Before initiating an enquiry, ensure you have the following details on hand:

✅ Passport Number
✅ Labor Card Number
✅ Emirates ID
✅ Work Permit Number
✅ Company Establishment Number

Having this information readily available will expedite the enquiry process and help you receive accurate results.

3. Choose the Right Enquiry Service

MOHRE offers various types of enquiry services, including:

✅ Labor Contract Verification
✅ Work Permit Status
✅ Visa Expiry and Validity Check
✅ Salary Complaint Inquiry
✅ Company Establishment and Compliance Verification

Selecting the correct enquiry type will help you get the right information quickly, without unnecessary delays.

4. Double-Check Your Information Before Submitting

Many users face delays due to incorrect information entry. Before submitting an enquiry, double-check the accuracy of your details, including passport number, Emirates ID, and labor card number. Incorrect inputs may lead to errors or failed searches.

5. Use the MOHRE Call Center for Quick Assistance

If you experience issues with online enquiry services, you can call MOHRE’s toll-free helpline (80060) for real-time assistance. The customer service representatives are available 24/7 to address your concerns.

6. Take Screenshots for Record Keeping

After submitting an enquiry, take a screenshot or note down the reference number for future tracking. If you need to follow up on your request, having this information readily available will make the process smoother.

7. Ensure a Stable Internet Connection

A slow or unstable internet connection may lead to page errors or failed submissions. Ensure you are using a secure and stable internet connection while accessing the MOHRE portal.

8. Contact MOHRE Service Centers for In-Person Assistance

If you are unable to resolve your enquiry online, visit a MOHRE Tawteen Service Center near you for face-to-face assistance. The staff can guide you through the process and provide solutions to your concerns.

9. Be Aware of MOHRE’s Working Hours

While MOHRE’s website and mobile app are available 24/7, physical service centers operate during specific hours. Generally, MOHRE service centers are open:

If your enquiry requires in-person assistance, plan your visit accordingly to avoid any inconvenience.

10. Check the MOHRE FAQs Section for Instant Answers

Before submitting an enquiry, visit the FAQs section on the MOHRE website. Many common queries about work permits, labor contracts, and complaint procedures are already answered there, saving you time.

11. Use Multiple MOHRE Communication Channels

If your enquiry is urgent, you can reach MOHRE through various channels, including:

Using the appropriate communication channel will help you get quicker responses and support.

12. Stay Updated with UAE Labor Laws

Having basic knowledge of UAE labor laws can help you understand your rights and responsibilities as an employee or employer. MOHRE regularly updates policies to ensure fair employment practices, so staying informed can prevent misunderstandings and disputes.

13. Avoid Scams and Fraudulent Services

Many fake agents claim to offer MOHRE-related services in exchange for money. Be cautious and only use MOHRE’s official channels to make inquiries or file complaints. Never share sensitive information, such as your passport number or labor card details, with unauthorized individuals.

14. Follow Up on Your Enquiry If Needed

If you don’t receive a response within the expected timeframe, follow up on your enquiry using the MOHRE complaint tracking system or by calling 80060. Persistent follow-ups can help in speeding up the resolution process.

Frequently Asked Questions (FAQs) About MOHRE Enquiries

These FAQs cover the most common inquiries about MOHRE services. If you have further concerns, it is always advisable to check the official MOHRE website for the most accurate and updated information.

MOHRE Service Centre Locations in the UAE

MOHRE operates several service centers across the UAE, where individuals can get in-person assistance. Some of the main locations include:

Common Issues Addressed by MOHRE

MOHRE assists with various employment-related concerns, including:

Steps to Submit a MOHRE Enquiry or Complaint

If you need to submit an enquiry or complaint, follow these steps:

Conclusion

MOHRE Enquiry Services serve as an essential resource for employees and employers in the UAE. By using these services, individuals can stay informed about their employment status, resolve disputes efficiently, and ensure compliance with labor laws. Whether you need to verify your labor contract, check your work permit status, or file a complaint, MOHRE provides a streamlined and user-friendly platform to address all labor-related concerns. Staying updated and utilizing MOHRE services will help ensure a smooth employment experience in the UAE.